Questions? 866-580-1226
Here are a few of our frequently asked questions. If you have a question that's not on the list, you can contact us any time.
You need a job or proven source of income, email address, verifiable phone, checking account in good standing, and you must be at least 18 years of age. All signed Loan Agreements are subject to verification of prior loan history and application data.
PayDay One defines an account in good standing if it reflects 30 days of transaction history without any of the following:
In most cases, our loans range from $100 - $1000, depending on the laws of your state. You may be eligible for an increase to your loan amount depending on your payment history. Details vary by state. Click Loan Cost and Terms for more information.
We complete application verification at 5:00 PM CT. If approved, your money will be electronically transferred (ACH) to your bank that day (Monday through Friday excluding bank holidays). The funds should arrive at your bank the following day. You can contact the ACH department of your bank to verify that the funds have been credited to your account.
Loans received after 5:00 PM CT are accepted the next business day.
Details vary by state. Click Loan Cost and Terms for more information.
For your convenience, your payments will be electronically debited from your checking account unless you make alternate payment arrangements. If you are unable to make the payment on your due date, please contact Customer Support. In some cases Customer Support can offer a repayment plan that gives you additional flexibility in paying back the loan.
When you submit your application, the results will be available in a matter of seconds in most cases. Once approved, you will be able to choose how much you want to borrow up to your approved amount.
See the Security section of our web site to learn more about how we protect your personal information.
In most cases, you have the right to cancel your loan by 5 p.m. the next business day following the effective date of the loan. Please contact customer support to discuss your options.
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